RCS Subscription Management – Step-by-Step Guide
This guide explains how to view, renew, or cancel your RCS subscription in MSG91.
1. Log In to Your MSG91 Account
Go to https://control.msg91.com.
After logging in, Go to the left-hand menu on the dashboard.
Click on RCS Channel to open the RCS management section.
2. Open the Billing Section
Inside the RCS Channel page, locate the Billing option on the left panel.
Click Billing to view all billing-related settings.
3. View Subscription Details
Under the Billing section, click Show Details.
Here you will see:
Current Plan (name and price)
Renewal Date
Payment Method
Usage Summary
4. Auto Recharge Setup
a. Enable Auto-Recharge
Click on the Pencil icon to enable the Auto-Recharge function.
b. Setup Auto-Recharge
Toggle Enable Auto-Recharge.
Set the Threshold Amount (the balance at which recharge will trigger).
Set the Recharge Amount (the amount that will be added automatically).
5. Manage Your Subscription
Renew Subscription: If nearing expiration, follow the on-screen steps under billing.
Cancel Subscription: To stop the service, click Cancel Subscription and confirm when prompted.
6. Confirmation
Once renewed or canceled, you’ll receive a confirmation email from MSG91 with updated subscription details.

7. Chargeable Events for RCS :- 
We will charge only in the following cases:
Sent
Delivered
Read
Note on “Sent” Status:
When an RCS message shows as Sent, it means it has reached the user’s RCS app, but the user’s phone might be temporarily offline (for example, their internet is off), the message will be automatically delivered once the device reconnects. hence, it is a valid chargeable event.