How can I change my username?

• Once your MSG91 account username is created, it cannot be changed.

• The username is not publicly visible and is only accessible within your MSG91 account for internal reference.

• The registered email address of the MSG91 account cannot be modified once the account is created.

If you need to provide access to a different email address, you can:

• Add a new email address as a team member to your account

• Assign appropriate roles such as:

  • Owner

  • Admin

  • User

This allows you to manage access and permissions effectively without needing to change the primary registered email address. Please refer to this article:

https://msg91.com/help/more/how-to-add-a-new-team-member-in-the-team