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Map Variables in the Campaign

When you have multiple templates of lets say WhatsApp templates, here is how you can map the variable for each template..

Screenshot 2026-01-20 at 2.31.51 PM.png

To map the templates in campaign at the time of launch campaign :

  1. Go to Launch Campaign.

Screenshot 2026-01-20 at 2.33.01 PM.png

  1. In Map - select the icon of the communication channel - here WhatsApp Icon as shown in the image:

Screenshot 2026-01-20 at 2.34.30 PM.png

  1. Click on Map in the header- select the “Custom Value”

Screenshot 2026-01-20 at 2.35.24 PM.png

  1. Upload the image as per your template:

Screenshot 2026-01-20 at 2.37.45 PM.png

  1. In similar way - map the headers, button links of all the templates.

  1. Map other details in the Map Section - like Phone number and Emails

Screenshot 2026-01-20 at 2.41.00 PM.png

  1. Now you can proceed to launch the Campaign.